Frequently Asked Questions
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Dear Customer!
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| Payments
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| I am unwilling to give my credit card number. Is there other payment instrument? |
| How will I be billed each consequent year? |
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| Email |
| Will I also get agents' email addresses with my domain name in it? |
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| Site Contents and Appearance |
| Can I change design at any time? |
| Can I subscribe to optional feature after the site is Live? |
| Can I customize main page and/or About Us page? |
| Can I add pages/menus to my site? |
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| Raters and Quote Forms |
| Do you have forms for all LOB's? |
| Do you support framed quote forms? |
| Can I configure Email for each Quote Form? |
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| Instant Term Rater |
| Will I receive a desktop version? |
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How many term carriers are supported? |
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| Portal Integration and Leads |
| What is that portal my site will be integrated with? |
| Are the leads free? |
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| Search Engine Optimization |
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Web Search Engines 101 |
| What can I do to help my site rank higher? |
| What do YOU do to help optimize my site's placement? |
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| Statistics |
| Do you have FREE statistics package? |
| Do you track visitors by page? |
| Can it help me make some marketing decisions? |
| Domain Pointing |
| Please explain the difference between domain transfer, domain registrars, web hosting etc etc |
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| I am unwilling to give my credit card
number. Is there other payment instrument? |
| The easiest way for you is to send us a check. Since domain
transfer will take a couple of days anyways your going live will not be
delayed.
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| How will I be billed each year? |
| We will invoice you once a year by Email and you will send us a
check.
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| Can I change design at any time? |
| Yes. From Site Administrator Main Page in Standard Features
section there is an entry: Change Fesign. Click on the image Change
Design on the far right |
| Can I subscribe to optional feature after the site is
Live? |
| Yes. From Site Administrator Main Page in Optional
Features section select a feature(s) you need. Our CSR will
contact you. Your charge will apply from the moment the feature is enabled
on your site if it is already live. |
| Can I customize Welcome page,About Us page,
Quotes Center,Service center pages? |
| Yes. From Site Administrator Main Page. It is FREE of charge |
| Can I add pages/menus to my site? |
| Yes. Our custom pages/custom menus technology allows for unlimited
pages/menus FREE of charge. From Site Administrator Main Page. |
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| Do you have forms for all LOB's? |
| We have over 60 FREE forms for insurance and surety. If you need a
very "exotic" custom form we can build it just for you for $60.
Please email us and our CSR will contact you with instruction on how to send us specifications including Help for any field(s). |
| Do you support framed quote forms? |
| Yes we do. In case you already have an agreement to provide your
site's customers a framed quote e.g. Auto or Home from FSC for California our
CSR will set it up for you FREE of charge. All you will need to do is to send
us the URL the quote vendor supplied. |
| Can I configure Email for each Quote Form? |
| Yes. All forms are broken down by lines of business. While Personal
Auto has one set of forms Recreational or Commercial LOBs can have many. Each
LOB allows for Emails for Quotes, Claims and Policy Changes (if applicable) to
be configured. |
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| Will I also get agents' email addresses with my domain
name in it? |
| Yes. Our hosting partner provides for reliable industry strength Email services with
Email Administrator account and multiple email addresses like
info@yourdomain.com or auto@yourdomain.com or
somename@yourdomain.com.
It includes SPAM filters and many other features.
You can manage it using thier Web Based Administrator interface.
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| Will I receive a desktop version? |
| Web only version costs $50 annually for US or Canada. Web and
Desktop together - $100 annually for US or Canada. |
| How many term carriers are supported? |
| Over 100 for all US states and Canada. |
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| What is that portal my site will be integrated with? |
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Portal allows many agents from a wide area like state to make their
site promotion efforts more cost effective. Web advertisement by virtue of
Web design itself is not geographically precise. One can create a Google adWord
compain for a phrase California annuities but the problem that most of the
visitors that will click on the Ad will be far from the immediate area.
Solution: agents from a state or area like South California or Mass Metro West
join their efforts and share leads depending on visitor's Postal Code. Clearly
in that case less visitors-prospects get lost so the ratio Ad Click/Filled
Quote is much higher. Our portal (that gois into production in April) will
allow just that for all major lines of business: Personal
Auto,Commercial,Home,Life,Disability etc etc.
Is enrollment mandatory? Of course not. It is an optional service provided
by our system to our customers.
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| Are the leads free? |
| As we explained in the previous question our agency customers will
have an option to join pool(s) of agents usually by AdWord compaign and jointly
they will be able to participate in AdWord compaign on Google and share
leads. Advantage - minimum overhead. More details in April. |
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| Web Search Engines 101(very briefly and simplified) |
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How search engines rank sites when search is made? By relevance and popularity.
Disclaimer: true algorithms of the likes of Google etc.
are trade secret and changed with time. The factors mentioned here
are incomplete and reflect what most publications consider the important
factors.
Relevance: Page Title, Meta Tags (not visible), search words in page body and
search words in other pages of a site to be ranked.
Popularity: How many other sites link to that site.
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| What can I do to help my site rank higher? |
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Our Content Management System (Site Admin System) allows agents to change Title
and Meta Tags to the most appropriate for their business like "health insurance
life whole life ..." etc etc.
Clearly you need to market your site via banner exchange or placing links to
your site to community portals etc etc. It also increases the number of links
pointing to your site.
Local directories on Google and Yahoo are another (for fee) way to market your
site locally.
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| What www.sites4agents.com
do to help optimize my site's placement? |
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Clearly your site's pages have plenty relevant words like insurance etc etc. We
designed content specifically targeting Search Engines.
We also provide links from this site (www.sites4agents.com)
to all our existing customers thus providing at least one outside link to their
sites.
Our upcoming (April) portal will also have a page with links to all our existing
customers whether they enroll to AdWords compaigns or not. That will provide
one more outside link into their sites.
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| Do you have FREE statistics package? |
| Yes. It is the most advanced stats package in template site
installations. It allows tracking visitors by referer, by time and most
importantly by ANY page (see the answer to the next question). |
| Do you track visitors by page? |
| Yes. Our stats package provides complete site propagation
capabilities. It allows tracking visitors to ANY page on the site inclusing
custom pages. It also allows track screen by screen progress in Auto, Home,
Term Life and Commercial form sets and make important decisions for example our
term rater allows site owners to configure Long or Short contact while
requestion the application. There are Pros and Cons with both and stats package
allows information necesary to adjust. |
| Can it help me make some marketing decisions? |
| Yes it can. It give an ability to correlate visitors by referal
(i.e. banner on some site like community portal or web directory) with actually
filled and sent quotes or requests to contact for various lines of business. |
| Domains and Web hosting - Transfer, Pointing etc etc? |
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Domain Registrars
From Wikipedia, the free encyclopedia
A domain name registrar is a company accredited by the Internet Corporation for Assigned Names and Numbers (ICANN) to sell Internet domain names.
Web Hosting
From Wikipedia, the free encyclopedia
A web hosting service is a type of Internet hosting service that provides individuals, organizations and users with online systems for storing information, images, video, or any content accessible via the Web.
sites4agents.com is a web hosting company running the specialized software (templates sites for insurance agents/financial advisors).
Domain Pointing.
Suppose you just registered your domain say abc.com
You also purchased hosting services (which if you read the above material is totally separate service).
Question:
How do browsers around US (or the world) know where your site is
when users type there "abc.com".
The simplified answer is:
They ask Domain registrar on record for that domain name who your hoster is!
Which makes perfect sense: you can change hosters and people will still be able to
reach your site!.
Domain registrar is the focal point of keeping the current info about your domain name
(or web address as some call it).
But how your domain registrar knows who is the hoster for your domain name?
Simple: you configure your domain name record to POINT to the current web hoster.
If tomorrow you decide that you want to host your web site with another hoster
you login into your account with Domain registrar (or ask their CSR)
to POINT your domain name to ANOTHER hoster!
Summary - Domain Registrar and Web Hosting are two related but different things
and usually two different companies do that especially if we talking about specialized web sites
like attorney sites or real estate sites or sites for insurance agents.
Domain transfer
Many domain registrar companies vie for your business i.e. (see Domain Name Registrar)
to keep your domain name on their books.
It is a competitive business. ICANN rules to which they should adhere allow for domain name owners (registrants)
to switch from one Registrar to another at will.
So domain name transfer is a process when you move your domain name from books of one Registrar
to the books of another Registrar.
Question: do you have to transfer domain often?
Answer: Of course not. But you can if you want! That is the point. You do not loose your domain name
as a result. It is just you entrust other guy to keep it on their (licensed by ICANN) books.
Question: do we recommend you to do that when you use us as your web hoster?
Answer: Of course not. Sometimes people ask for our recommendation as far as pricing on Domain Registration
is concerned so we share our knowledge.
Again we repeat - Pointing domain does NOT mean transfering!!!
It is just a procedure to tell your Domain Registrar who is your web hoster.
Note: sites4agents.com is NOT a Registrar and has NO affiliation or reseller or
partnership agreement with any registrar. Those recommendations we give are based on our knowledge at
the time of the equest and may not be current!.
Agentquote.com case
Sometimes web hosting companies for a number of reasons decide to become Domain Registrars
For a general use web sites it is usually a good value.
Unfortunately for special use ones it is definitely not.
That certainly increases customer loyalty because many professionals
like insurance agents are not familiar with web related architectures
and technologies.
They believe that by selecting another more competitive web hoster will cause
them to loose their domain name.
That prevents them to switching to other MORE COMPETITIVE
specialized web hosting sites out of fear of loosing their domain name.
That notion (of not being able to switch) could not be farther from the truth.
By signing the Domain name reseller agreement agentquote.com
in its ROLE(!) as Domain Registrar should abide by the rules
if they want to stay Domain Registrar.
That means (among many other things) that they have to:
honor Domain POINTING requests to ANY OTHER web hoster
honor Domain TRANSFER requests to ANY OTHER Domain Registrar
It is as simple as that.
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